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Software Asset Management Capability

Identified $2.9m cost savings opportunities

Challenge

Our client, a financial services organisation with an annual software license spend of $25 million across 20 suppliers and 90 applications, faced significant challenges in managing its software asset spend and compliance. The client wanted to implement a digital capability to manage software spend and compliance across the organisation, identify savings opportunities through cost reduction and avoidance, and undertake an accelerated sourcing and implementation of a best-practice software asset management (SAM) solution. Technology Connect was engaged to provide sourcing advice and project management expertise.

Approach

Technology Connect developed a comprehensive business case and sourcing strategy to address the client’s challenges. We led a competitive Request for Proposal (RFP) process to select the most suitable software asset management solution and solution implementation partner. In parallel, we also led a competitive RFP process for a managed service provider (MSP) to provide ongoing SAM services to our client. The implementation was executed using an agile project management methodology, ensuring flexibility and rapid adaptation to changing requirements. The project phases included mobilisation, design, build, integration, testing, and deployment, all completed within a 12-week timeframe. As part of the implementation phase and using our operating model design canvas methodology, Technology Connect co-designed a SAM operating model with client stakeholders covering organisational structure, roles, reponsibilities, processes, engagement and governance of the digital SAM capability. At the final stage of the SAM solution implementation, the SAM MSP was selected and transitioned into our clients Procurement team to ensure the expected benefits could be realised as quickly as possible.

Result

The implementation of the SAM solution delivered significant results for the client, including:

Identification of $2.9 million in software license cost reduction opportunities.
Achieving a single “pane of glass” view of license compliance and spend.
Successful deployment of the solution within 12 weeks, enhancing the client’s ability to manage software assets effectively and efficiently.

Tom Dissing is the founder and Managing Director of Technology Connect. He has deep expertise in helping companies digitally transform and scale their businesses through better, faster and smarter use of emerging technology and optimising value from ecosystems. Tom is a trusted advisor to business and technology executives and senior management teams. He has advised senior executives in Financial Services (Banking, Insurance, Wealth and Superannuation), Media & Entertainment, Construction & Engineering, Technology Services and Government (Federal and State) in Australia, New Zealand, Asia and Europe.

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